We help you bring AI into your daily work, automate your processes and connect your tools and your data.
Alcyona designs and deploys solutions that combine existing AI and automation, tailored to your needs, connected to your tools and supported until your teams have adopted them.
To improve your operations, your products and your services, with clear rules for data use and results you can measure.
Not another tool. A solution that fits.
You know what slows your business down. You don’t need to know every technology to get started.
We work with leaders and operations managers in small and medium-sized businesses, particularly those with 10 to 100 employees. Your practices, your constraints and what matters to your teams are our starting point.
Large companies have their integrators and consultancies; SMEs are usually offered solutions that were never sized for them. We work at their scale, with their tools and their teams.
Consulting
We analyse your processes and priorities to decide where AI or automation brings a real gain, and where simplification is enough.
02Design
We select existing AI and tools, then design the complete system: connections, automations, interfaces, controls.
03Integration and development
We connect the solution to your software and data, and develop the adaptations that are needed.
04Support
We train your teams, set up the usage framework and measure results with you.
Situations you will recognise. Where work can become simpler.
AI and automation are useful when applied to precise, repeated and time-consuming tasks. These are the ones we meet most often in SMEs.
Finding information
Retrieving a procedure, a customer history or a technical document scattered across email, shared folders and business software.
Customer requests
Qualifying, sorting and preparing answers to incoming requests, with a human check before sending.
Preparing quotes
Assembling the elements of a quote from requests, catalogues and previous quotes, then leaving the decision to the salesperson.
Producing documents
Producing minutes, reports, sheets or letters from data already present in your tools, following your templates.
Re-entering data between tools
Removing copy and paste between email, spreadsheets, sales management and business tools thanks to reliable connections.
Quality of service
Tracking deadlines, spotting pending files and alerting the right person before the customer complains.
These situations are starting points we design with you, drawing on our experience of SME processes: not an off-the-shelf product, not a promise of results.
How we approach these situations
An end-to-end example: preparing quotations in an engineering office
Start focused. Build on what works.
Each step produces a concrete result and a clear decision: continue, adjust or stop.
- 01
Targeted diagnosis
Two or three situations are observed in the field: steps, tools, data, volumes, risks. We produce a reasoned recommendation, including when simplification or classic automation is enough.
A clear objective and scope - 02
Design and pilot
We select the right existing AI and tools, draw the complete system and test it on a limited scope, with the people concerned.
A tested solution, not a hunch - 03
Integration and deployment
Connections to your software and data, automations, adapted interfaces, controls: the solution is installed in your environment, without piling up tools.
A use case connected to your environment - 04
Support and follow-up
Team training, usage framework, indicators tracked over time. We adjust what needs to be adjusted and measure the gains with you.
Results to follow over time
AI is not a compulsory step. Simplifying a process or using conventional automation may be the best solution.
Help your teams. Stay in control.
A useful solution is a controlled one. Each project sets, before going live, the rules that apply to data, access and decisions.
AI can make mistakes. Checks by another AI do not guarantee accuracy: verifiable rules, tests and human review remain essential.
Data
Which information is used, where it is processed and how long it is kept.
Access
Who can use what, with which rights, and how those rights evolve.
Human validation
The steps where a person checks or decides, proportionate to the consequences of an error.
Adoption
Trained teams and defined uses, including an answer to shadow AI: the use of AI by employees outside the tools and rules defined by the company.
Field experience, not a pitch
Alcyona has supported companies in their digital transformation since 2015: needs assessment, workflow and data analysis, design of custom business applications or adaptation of existing software, deployment and change management. These projects covered industry, engineering, healthcare, consulting, employment and retail.
AI and automation extend this experience: value always comes from understanding the business, connecting existing tools and getting teams on board. The AI we integrate consists of existing solutions, provided by third parties, which we select, adapt and assemble for your needs.
Digital transformation of SMEs
A European company, clients across Europe
Integrations and change management
Are you an integrator, a business consultant or a software vendor?
We are looking for complementary skills to build complete solutions for SMEs. A partnership is built project by project, with a clear scope.
What business owners ask us first
Where should we start if we don’t use AI yet?
With a specific situation that takes time or affects service quality, with no need to know the technologies. The first conversation helps us understand that priority. If conventional automation or a simpler process is enough, that is what we recommend.
Do you build your own AI?
No. We select existing AI and tools, provided by third parties, then adapt, connect and assemble them for your needs. We do not train models and we do not sell a proprietary platform.
Is the first conversation free?
The initial conversation is without commitment: it helps us understand your situation and tell you whether we can help. The targeted diagnosis that may follow is a scoped service, priced before it starts.
What happens to our data?
For each project, the usage framework states which data is processed, by which tools, where and for how long. Access is limited to the people concerned. We do not promise absolute security: we define verifiable rules and we document them.
Why don’t you name your clients?
Because we do not name our clients without their agreement, and most of our work is done under non-disclosure agreements. The results belong to them, and we do not weaken their credibility by exposing what they had to improve. Our expertise shows in our method, our track record and the kind of systems we have built.
How long does a project take?
A targeted diagnosis usually takes a few weeks. A pilot follows, then deployment and support. The pace depends on your priorities and on your teams’ availability; we set it together at the start.
Who runs the solution afterwards?
Your teams or your usual provider, with the documentation and follow-up we leave in place. If you prefer to delegate hosting, backups, monitoring and updates to us, we select a service provider and manage it on your behalf.
What if our software is old or very specific?
This is common in SMEs. We start from your existing software and data: through direct connection when it exists, through developed adaptations when needed, or through a small business application when available tools do not properly cover the use.
What gains and budget should we expect?
They depend on the need, the connections and the adaptations required. We agree on indicators to measure during the pilot and a priced scope before any commitment. The first conversation is not a free full audit.
Let’s talk priorities
Describe your situation in a few lines. We will get back to you to arrange a first conversation of 30 minutes to an hour, by video call, without commitment.
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